The hotel offers amenities for your comfortable stay and unforgettable experiences
Rooftop Relaxation
“The heated rooftop pool was an absolute delight. It provided a warm oasis with amazing city views, perfect for unwinding after a long day.” view full review
Delicious Dining
“I enjoyed dinner at the pool restaurant and it was really good. Every dish was flavorful and beautifully presented, making for a nice dining experience.” view full review
Comfortable Stay
“The superior double room was well-furnished, featuring an incredibly comfortable bed and ample storage that made my stay very enjoyable.” view full review
Morning Treats
“The breakfast selection was impressive, especially the freshly made ginger tea served every morning. It became a lovely ritual during my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Room service
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness centre
Solarium
Sauna
Turkish bath
Massage
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Dressing area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Calle 47 No 28-83,
Bucaramanga,
Colombia,
68001,
Santander
Map view
Calle 47 No 28-83,
Bucaramanga,
Colombia,
68001,
Santander
City landmarks
Park
Parque Santander
1.1
km
Church
Cathedral of the Holy Family
1.1
km
Park
Parque de los Ninos
1.9
km
Amusement Park
agua Park
1.6
km
Park
La Flora Ecological Park
1.0
km
Bucaramanga
chicamocha Park
1.1
km
Museum
Museo de Arte Moderno de Bucaramanga
830 m
Church
Iglesia San Pio
830 m
Carrera 35 # 11-12
Palacio de Justicia
930 m
Calle 35 # 9-81
La Casa del Libro Total
1.1
km
Church
Parroquia Divino Nino
1.1
km
Park
Parque Centenario
1.1
km
Carrera 19 No. 31 - 65
Centro Cultural del Oriente
1.1
km
Cra. 33 #37-17
Casino VIP
620 m
Carrera 20 35 35 Parque Santander
Club del Comercio
1.6
km
Cra. 39
Los Sarrapios Park
800 m
Shopping Area
La Quinta Centro Comercial
720 m
Square
Parque Simon Bolivar
1.1
km
Museum
Museum of Modern Art in Bucaramanga
1.1
km
Market
Supermercado Cootracolta
880 m
Cl. 39 #22-30
Bolivar Park
1.1
km
Park
Cigarras Park
2.5
km
Square
Parque la Concordia
1.7
km
Nearby
Cra. 33 #45
Saint Pio Park
560 m
Park
Parque Mejoras Publicas
560 m
Square
Parque Las Palmas
560 m
Park
Los Leones Park
560 m
Parque San Pío
Mujer De Pie Desnuda
330 m
Church
San Pio Church
560 m
Cra. 35 ##46-102
Casino Poker Room
500 m
Restaurants
Restaurante Taikinsa
20 m
Calle 47 28 83
Central Gourmet Coffe & Grill
40 m
Calle 47 #28-21 Calle 47 #28-21
Frikadelle Burguer
510 m
Carrera 27A
El Garaje
340 m
Calle 48 33 39 Santander Dept
Aguanile Cocina & Salsa House
130 m
Carrera 29 N 47-82
Panbaguett
200 m
Calle 45 29 22 Sotomayor
Penelope Casa Gastronomica
340 m
Carrera 27A No 48-15
Santander Beer Club
330 m
Carrera 29a # 44 - 16 Esquina
Barrio Central Colombian Pub
360 m
Carrera 33 44-33
Lobo Feroz Restaurante
390 m
Carrera 33 44 09
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
friendly staff
not the best
under construction
7.6/10
Very good
Rooms
8.0
Location
8.0
Service
8.3
Dining
6.3
Guest reviews
7.6/10
based on 3 reviews
9.1
9.1/10 based on 1414 reviews
Edwin
United States,
November
2023
8.0/10
My stay at the hotel was a mixed experience. The rooms were large, bright, and clean, which I appreciated. The service was very helpful and friendly, although there was an interruption when someone knocked on my door. The location, while not the best according to my usual standards, did offer a fun environment with lots of shopping and dining options nearby. The dining experience was delightful, especially with the taste of local gastronomy, but I wished for healthier menu choices. The facilities seemed modern and well-maintained.
Rooms
8.0
My room was relatively large, bright, and clean.
Service
9.0
The service was very helpful and friendly during my stay.
Location
7.0
The location, while not my usual preference, was still lively and had plenty of attractions nearby.
Dining
8.0
The dining experience was delicious and offered authentic local gastronomy.
Facilities
8.0
The facilities seemed modern and well-kept.
clean
not the best
Brad
United States,
November
2023
7.2/10
I had a mixed experience at the hotel. The rooms were nice, very large, and perfect for our needs, but they will need refurbishment soon. The shower was a nice touch, and the overall comfort was great. On the downside, dining was not up to par, with limited and below-standard options. The service, although welcoming and fluent in English, had an unsettling incident of being woken up due to a mix-up. The location was enjoyable, especially with amenities like the Turkish bath and massage therapy, but there were cleanliness issues in the dining area.
Rooms
8.0
The rooms were nice, very large, and perfect for our needs. They are quite roomy and comfortable, with a very nice shower to top it off.
Service
7.0
The service was welcoming and staff are fluent in English. However, there was an incident where I was woken up due to a mix-up.
Location
9.0
The location was perfect for my needs, in a nice neighborhood of Bucaramanga. The rooftop/pool restaurant offered an exceptional breakfast buffet with something for everyone.
Dining
5.0
The dining experience was not so good, with limited and low-quality choices. The salads were a particular letdown.
Facilities
8.0
The facilities were clean and included a Turkish bath, steam room, pool, hot tub, and massage therapy.
Marshall
United States,
September
2023
8.0/10
The hotel offers clean, modern, and comfortable rooms with a very nice shower. The service is professional and helpful, with attentive staff. The location is enjoyable, with nice spa facilities and a great bed. The dining experience is decent but could be healthier. The facilities are well-maintained, making for a pleasant stay overall.
Rooms
8.0
The rooms are clean, modern, and comfortable, with a very nice shower.
Service
9.0
The service is very professional and the staff are skilled and attentive.
Location
8.0
The location is very enjoyable, with nice spa facilities and a great bed.
Dining
7.0
The dining experience offers good variety but could be healthier.